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Frequently Asked Questions

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How to batch process in Intensify CK?

To process many photos at once with Intensify CK, please, follow these steps:

1. Open Intensify CK and click on the Batch Processing button (or just Command + B)

2. To upload the photos, you can either click on the Load Images button or drag the files to this window:

Once your images are there, hit Process

3. Set the Batch options as necessary and hit Process

What is the difference between Mac App Store and CK version?

The standard version of Intensify is available on the Mac App Store. While the core features are similar to Intensify CK, only CK version can be used as a plug-in for Adobe Photoshop, Lightroom or Aperture. 

The Creative Kit version of Intensify also adds more Pro features like the ability to place the center of Vignette, Softness control for Structure, Dehalo control for Micro Sharpness and more.

Intensify CK also features more presets and a powerful batch processing engine.

How do I install Intensify CK as Photos extension?

Please install Intensify CK as Photos for Mac extensions by following the steps below:

1) Open Intensify CK at least once as a standalone app under admin user and load any image.

2) Close it.

3) Open "System Preferences" -> click on "Extensions" button -> choose "Photos"

4) Mark Intensify CK.


Can I upgrade from the standard version to CK?

Yes, you can upgrade to Intensify CK by just paying the difference. Please, send us your purchase receipt from the AppStore via support@macphun.com, and we will let you know how to proceed with the upgrade.


How do I use Intensify CK as Photos extension?

In order to use Intensify CK as Photos extension, please do the following:

1) Open “Photos”.

2) Edit a photo.

3) Click Extensions at the bottom of the editing menu.

4) Choose Intensify CK.


How do I install Intensify CK as a plug-in?

1. Please, launch Intensify CK and load an image.

2. Click on the app name menu (Intensify CK) in the top navigation bar near the Apple logo.

3. Choose "Install Plugins".

4. A dialog box will pop-up telling you which host applications are already installed on your system and available to accept plug-ins.

5. Select the appropriate host program(s) and Click > Install.


How can I find my license key?

To locate your activation number, please, follow this link:

https://skylum.com/support

Enter your email address you used to activate the application under License Retrieval and hit Proceed.

Click on Email license and find it in your inbox.


How to use Intensify CK as Lightroom plug-in?

To use the plug-in inside from Lightroom, please go to Lightroom > Photo > Edit In > Intensify CK:

Which formats can I use to save the edited photo?

You can create an image file and save it in the following formats: JPEG, PNG, GIF, JPEG-2000, TIFА, PSD (Photoshop), PDF, or Open EXR.

In order to save the photo, please go to the Top Tool Bar, click on the Export button > Save image as and choose the desired format from the list:


Can I install Intensify CK on more than 1 Mac?

We know that a lot of people have several Macs in use, so Intensify CK may be installed on up to 5 computers owned by the same person. You’ll simply need to use a single email and a single activation code.


How to use Intensify CK as Photoshop plug-in?

To use the plug-in inside from Adobe Photoshop, please go to Filter > Skylum Creative Kit > Intensify CK:

What is Intensify CK?

Intensify CK is a great application that lets discerning photographers of all skill levels create powerful photographic images with unprecedented drama and detail. Precise control of contrast, structure, detail and sharpening across different tonal ranges delivers high quality results every time.


What languages are supported?

Intensify CK is available in English, French, German, Dutch, Italian, Spanish, Portuguese, Japanese and Chinese languages. 


How to use Intensify CK as Aperture plug-in?

To use the plug-in inside from Aperture, please go to Photos > Edit with plug-in > Intensify CK...

The option “Check for Updates” is grayed out. What should I do?

Please note that this option is grayed out only when Intensify CK asks you to "Load image(s)". Load images into Intensify CK first, and then proceed to check for updates.


How do I activate Intensify CK?

1. Please launch Intensify CK.

2. Click on the Activate button on the welcome screen and then, type your activation code + email address and click Done.

If you ever lose your activation key, you can find it here:
https://skylum.com/support
Enter the email address you used to activate the application under License Retrieval and hit Proceed.

3. To activate Intensify CK from inside the software, click on Intensify CK in the top menu and click Activate. Then enter your activation code + email address.

The option “Install Plug-ins” is grayed out. What should I do?

Please note that this option is grayed out only when Intensify CK asks you to "Load image(s)". First load images into Intensify CK, and then Install the plug-ins.


How do I manually check for updates?

Intensify CK is designed to receive all free software updates automatically. However, if for some reason this doesn't occur, or you want to make sure you're using the latest version, simply choose "Check for updates" in the Intensify CK menu in the upper left-hand corner (near the Apple logo).

What are the shortcuts in Intensify CK?

Use these shortcuts to speed up your creative workflow in Intensify CK:

Standard:

CMD + Q - Quit Intensify

CMD + H - Hide Intensify

Alt+ CMD + H - Hide Others

File:

CMD + O - Open

CMD + P - Print

Shift + CMD + P - Page Setup

Shift + CMD + I - Import Image

Edit:

CMD + C - Copy

CMD + V - Insert

CMD + Z - Undo

Alt + CMD + Z - Redo

View:

CMD + "+" - Zoom In Picture

CMD + "-" - Zoom Out Picture

CMD + 0 - Fit to Screen

CMD + 1 - Actual Size

Ctrl + CMD +F - Enter Full Screen

Alt+CMD+C - Enter Compare mode

CMD+L to Rotate the Image Left

CMD+R to Rotate the Image Right

Window:

CMD + M - Minimize window

Special:

"X" -Switch between the modes erase / draw

"[" - Decrease the radius of the brush by 3%

"]" - Increase the radius of the brush by 3%

"/" - Show mask in Retouch

"\" - Quick Compare

"E" - Erase mode

H- Hand Mode

B - Brush mode

G - Gradient mode


do you have more questions?
Contact 24/7 customer support

avatar support@skylum.com 1-855-562t-7486