Frequently Asked Questions

  • What is the Luminar Flex plugin?

    The Luminar Flex plugin helps photographers and designers of all skill levels create better looking images in far less time. Thanks to its unique artificial intelligence and image aware filters, great images are easier than ever.


    The Luminar Flex plugin allows you to take advantage of our powerful photo enhancement and styling filters while still being able to use your existing photo software.


    We know that there are plenty of Adobe and Apple users who want to use Luminar in their workflow. So we’ve come up with a solution that will provide the easiest way of using Luminar as a plugin to the most popular apps.

  • What’s the difference between Luminar 3 and Luminar Flex?

    Luminar 3 is meant to be used as a standalone application. It offers three different editing workflows:


    • Library – Add folders that you want to track to your library for organizing and editing.  Easily sync adjustments between multiple images.
    • Quick Edit – The Quick Edit command is perfect to open individual images or a group of images for editing.  You can work with these images without adding the parent folder to your library.
    • Batch Processing – You can target multiple images or folders for quick batch processing.  Easily apply smart Luminar Looks based on Accent AI for automatic image enhancement

    If you ever want to use Luminar as a plugin, we recommend installing the Luminar Flex plugin. Luminar Flex is designed to work as a plugin with applications like Adobe Photoshop, Adobe Lightroom Classic, Adobe Photoshop Elements, Apple Aperture and Photos for macOS.


    Remember: If you have purchased Luminar 2018 or Luminar 3 before April 5, you get a free version of Luminar Flex in your Skylum Account when it ships 
  • I get an 'OpenGL 3.3' version error.

    Luminar 3 requires a graphics card that supports OpenGL 3.3. If you’re using a laptop, make sure you run Luminar on a discrete card. Refer to the laptop’s manufacturer for detailed instructions. If your card supports OpenGL 3.3, try fully reinstalling drivers for all graphics cards on your computer. Make sure to download drivers from the card manufacturer’s website.


  • Luminar 3 February Update - What's New?

    Take advantage of these new features.

    ON WINDOWS:

    SUBFOLDER MANAGEMENT. Subfolders make it easy to further organize your image library. These are folders nested inside other folders in your catalog and directly tie back to real folders on your hard drive.

    Subfolder creation. You can create a new by right-clicking on an existing folder in your Library.

    Subfolder deletion. It is possible to delete a subfolder as well by right-clicking on it in your library.

    LOCATE FOLDER. Have you moved or copied media to a new location? You can right-click on an offline folder and choose Locate Folder to select and reconnect files.

    ADDING FOLDER IMPROVEMENTS. Change your mind when adding a folder? Just click Cancel to stop the current task.

    OFFLINE FILE ALERTS. See a visual alert indicating unavailable files and folders.

    IMPROVED NAVIGATION. Quickly switch between Gallery and Single Image view with dedicated toolbar buttons.

    SHORTCUT KEYS. Take advantage of new keyboard shortcuts for View, Looks Navigation, Masks, Tools, and Edit.

    NEW LANGUAGES SUPPORTED. Use Luminar 3 in more languages with new localizations:

    - Chinese Simplified

    - Chinese Traditional

    - Korean

    - Portuguese

    - Russian

    - Italian

    Performance Improvements

    Get additional speed and performance from the Luminar 3 update.

    FASTER ADDING. You’ll see much faster load times when adding new photos and folders to the Catalog.

    FASTER LAUNCHING. When you return to Luminar 3, launch times are improved when reloading your Catalog.

    STABILITY. Thanks to our users for reporting different issues. This version of Luminar offers general stability improvements.


    ON MAC:

    DATABASE MANAGEMENT. Your Luminar 3 image catalog database is automatically backed up to preserve your edits and metadata. You can control the frequency of backups with the new Preference Panel.

    PREFERENCE PANEL. Take control of your preferences settings by choosing Luminar 3 > Preferences. You can specify options for Cache, Catalog, and Automatic Backup.

    IMPROVED HANDOFFS. If you’re working with raw file or 16-bit image and use the File > Open In command, a high-quality 16-bit files is exported.

    AURORA HDR INTEGRATION. Easily hand off bracketed photos to merge in Aurora HDR. Just select multiple photos in your library and choose File > Open In > Aurora HDR. Please note that when sending images, your original, unmodified photos are used.  When finished in Aurora HDR, be sure to save a TIFF or JPEG file back to the original folder to add it to your Luminar library.

    LOCATE FOLDER. Have you moved or copied media to a new location? You can right-click on an offline folder and choose Locate Folder to select and reconnect files.

    ADDING FOLDER IMPROVEMENTS. Change your mind when adding a folder? Just click Cancel to stop the current task.

    IMPROVED NAVIGATION. Quickly switch between Gallery and Single Image view with dedicated toolbar buttons.

    NEW LANGUAGES SUPPORTED. Use Luminar 3 in more languages with new localizations:

    - Chinese Simplified

    - Chinese Traditional

    - Korean

    - Portuguese

    - Russian

    - Italian

    SAFER IMPORTS & COPIES. Luminar 3 will alert you if you try to import or copy more files to a new destination when there’s not enough hard drive space.

    IMPROVED EXPORTS. If you try to export images that already exist in a location you’ll be prompted to control if the files are overwritten or renamed.

    Performance Improvements

    Get additional speed and performance from the Luminar update.

    IMPROVED MOVING. When files are moved between an external and internal drive, the images are not duplicated multiple times in your library.

    IMPROVED FOLDER MANAGEMENT. Are you done with a folder? You can now remove the parent (root folders) from your library and delete it from your hard drive too.

    IMPROVED sRGB EXPORTS. Some cameras showed color shifts when exporting with the sRGB profile. This has been addressed.

    IMPROVED LUMINAR 2018 PROJECT FILES. Opening native Luminar files (.lmnr files) created on Windows platform is improved.

    STABILITY. Thanks to our users for reporting different issues. This version of Luminar offers general stability improvements.


    New Cameras Added

    The following new cameras are supported by this recent update:

    NIKON

    • Nikon D3500
    • Nikon P1000
    • Nikon Z6
    • Nikon Z7

    PANASONIC

    • Panasonic Lumix DC-LX100 II

    FUJIFILM

    • Fujifilm GFX 50R
    • Fujifilm X-T3

    SONY

    • Sony RX100VA
    • Sony RX100VI
    • Sony DSC-HX99
    • Sony DSC-HX95

    LEICA

    • Leica M10-D
    • Leica M10-P
    • Leica D-Lux 7
  • Can I add folders and photos from Cloud Storage?

    Luminar lets you add folders from cloud storage locations that are synced to your computer.  In this case, synced means that a physical copy of the photo resides on either your internal or external hard drive.  If only a reference copy of the photo is located in the cloud storage photo, Luminar will not be able to create a thumbnail or be able to edit the image.  

    Adding folders from synced cloud storage is very useful in situations where a client or family member adds images remotely to a cloud service server. Once these images are synced locally to your computer, Luminar automatically adds them to your Library. 


  • How do I import my Apple Photos library into Luminar 3?

    Check out this video for instructions on how to import your Apple Photos library into Luminar 3.

  • I ran Luminar for the first time and there's no Next button in the welcome screen (Windows)

    On Windows 8 / 10:

    1. Close Luminar.
    2. Right-click any empty space on your desktop > Display settings.
    3. In the window that opens, set the Change the size of text, apps, and other items dropdown to 100%.
    4. Start Luminar 3 and finish the setup wizard. You can safely change the display scaling back to its initial value after this.

    On Windows 7:

    1. Close Luminar.
    2. Click the Start button.
    3. Type Display in the Search box.
    4. Click Display in the Control Panel section of the results.
    5. In a window that opens, set the scaling value to 100% and check if you can see all the controls in Luminar.

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