LuminarAI
Frequently Asked Questions

With Luminar^AI we made the activation process easier and faster for you. There’s no need to remember your license number in order to use Luminar^AI. Now you may activate Luminar^AI directly from your account.

By default, all our software launches in trial mode when you first open it. When you start Luminar^AI, you’ll see a window that prompts you to log in to your Skylum Account. 

NOTE: Your Luminar^AI purchase is linked to the billing email address you provided. Use that email to log in to your Skylum Account or, if needed, create a new Skylum Account tied to that email address.

To activate Luminar^AI:

• If you already have a Skylum account, sign in with a linked Google, Facebook, Microsoft, or Apple account, or sign in with your email and password.

• If you don’t have a Skylum account, click Register and create a Skylum Account. You can sign up with a Facebook, Google, Microsoft, or Apple account, or you can sign up using your email and a password. 

• If you have a Skylum account, but purchased Luminar^AI using an email address not tied to it, you can merge your accounts into one in the My Software tab > Link my licenses section of your Skylum account. After that, please go to the inbox of your new email address and verify your email.

• Congratulations! You’ve activated Luminar^AI.

Still don’t see Luminar^AI in your account? Our support team will help you with that.