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常見問題

  • How to add a custom object on the sky in Luminar 4?

    1. Navigate to the Creative Tab (a palette icon) 

    2. Choose AI Augmented Sky tool > Object Selection

    3. Scroll down the list of the pre-installed objects > Load Custom Image

    4. A dialog window will open where you'll need to choose your own image. 

    5. Confirm the selection and enjoy the tool!


    IMPORTANT: AI Augmented Sky will work with your own objects if they are in PNG format with the Alpha channel or JPG format with a fully black background.


  • Luminar 4 does not launch on my Windows PC. What can be causing the issue?

    Please check if your computer meets the requirements. 

    In case your computer does meet the technical requirements, please check if your Windows user name contains any non-Latin letters or other special symbols. If it does, please create a new user with only Latin letters in the name and launch Luminar 4 from this user. 

    Please make sure to give the new user administrator privileges.

  • How to activate Luminar 4?

    If you're on Mac, in the top bar menu go to Luminar 4 > Activate and enter the email address and your activation key (from your activation email) to complete installation and registration.

    If you're on Windows,  click + to open one photo or folder for editing.
    To complete registration, go to File > Activate and enter the email address and your activation key (from your activation email) to complete installation and registration.

  • Does it handle RAW files?

    Luminar 4 RAW processing is based on our own powerful RAW engine. We regularly update our library and make our own improvements to provide perfect support for new cameras. You can check the full list of supported cameras here.

  • On how many devices can I use my Luminar 4 license?

    Luminar 4 is meant to be used by a single person. We’ve discovered that two activations are enough for one person in most cases. For example, at home and at work, or on a desktop and a laptop computer.However, you can always reset your license counter in order to activate Luminar on a different computer if you have already exceeded the limit.Moreover, after the Luminar 4 release, you’ll be able to add more seats to your license for a small fee.

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