Product licenses and terms of use
Table of content:
- Skylum privacy and cookies policy
- Definitions
- Your data that we collect and our sources of that data
- Purpose and legal basis for processing your personal data
- How we use your personal data
- When you use our products
- Marketing
- Disclosure of your personal data
- Where we store your personal data
- Security
- Retaining personal data
- Your rights
- Do not track
- Cookie policy
- Children and young people’s information
- Changes to our privacy policy
- How to contact us
Definitions
“Anonymous Data” means information that is not associated with or linked to your Personal Data. We may create Anonymous Data from (i) automatically gathered information or (ii) Personal Data, but after excluding information (such as your name) that may identify you.
“Personal Data” means information that you voluntarily submit to us which may identify you (or for business users, an end user) as an individual, such as your name, e-mail address, phone number, postal address, and similar information about yourself or your business. Personal Data can also include information about transactions, both free and paid, that you enter into on our Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, plus information about you that we may obtain from service providers.
Personal Data also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual.
“Navigational Information” refers to information about your computer and your visits to our Website, such as your IP address, geographical location, browser type, length of visit and pages viewed.
“Payment Information” includes any credit or debit card, banking or other account information you submit when making a purchase. When you purchase a Product from us, we collect and process payment information from you using third party PCI-compliant service providers.
“Sensitive Information” includes credit or debit card numbers, bank accounts, any government ID numbers or licenses, employment or health information, and the like. Except for Payment Information, we will not collect any Sensitive Information from our users.
Your data that we collect and our sources of that data
We will collect the following data about you:
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Data you give us. You give us Personal Data:
- by filling in forms on the Website. For instance, you give Personal Data when we create a user profile for you that enables access to Products or any services provided by us under a subscription agreement;
- when you download Products;
- if you agree to receive marketing communications from us;
- if you ask to receive personalized online content;
- when you report a problem with the Website or Products;
- if you complete a survey or provide comments, opinions or feedback, for example, about Products or the Website;
- if you contact or correspond with us for any other reason, for example, to find out more about a product or any support services we offer;
- when you transmit to us or upload content including, but not limited to: photographs, opinions, comments, and other communications; or
- when you apply for a job with us.
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Data we collect about you. When you visit the Website or use Products we will automatically collect the following Personal Data and Anonymous Data:
- technical information, including the type of device and its unique device identifier you use or access the Website or Products with, the Internet Protocol (IP) address used to connect your device to the Internet, any login information, browser type and version, time zone, browser plug-in types and versions, operating system, mobile network information and platform;
- information about your visit to the Website including the full Uniform Resource Locators (URLs), clickstream to, through and from the Website or Products (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
- information about your use of Products and Website including the services that you have viewed, the duration spent using those services and data files uploaded to Products; and
- usage reports in relation to use of Products, including user activity.
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Data provided by the Organization. For business users, the organization you work for or represent (the “Organization”) will give us information when:
- Signing up to Products to enable us to create a user profile so that you (and/or your end users) may access Products under a subscription or enterprise agreement. This information may include your name, company email address, job title, team, location, end user information and any other information your Organization designates for collection.
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我們從第三方獲取的數據。我們可能會從第三方獲取關於你的個人數據，來源包括：
- 我們提供聯合品牌服務或參與聯合市場活動的商業合作夥伴。
- Resellers and distributors of Products and products compatible with Products.
- 社交媒體網站和社交媒體應用。
- Other third party sources such as search engines, certification bodies, regulatory bodies, risk assessors, online data providers, and industry journals.
Purpose and legal basis for processing your personal data
We, either directly or through our Processors, will, use the Personal Data held about you for the purposes stated below:
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To fulfill a contract, or to take actions connected to a contract. This applies if you have registered to use Products (whether paid, or as a free trial) or any Website. This includes:
- 提供給你那些你註冊使用的網站和產品以及任何其他你要求的服務或產品，使用你提供給我們的信息以及我們提供給你的信息細節（例如產品名稱，版本，軟件密鑰，和其他技術和非技術信息）。
- 核實你的身份並採取必要的措施使我們能夠從銀行、信用卡/借記卡或其他付款來源（例如，PayPal）獲得付款，使用第三方支付處理和在線訂單執行處理器。
- 通過電子郵件或其他方式發送必要的溝通信息，例如支付或認購期滿相關信息。
- Providing customer service or support.
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由於經營業務的需要和追求合法的利益，尤其是：
- Providing you with the Websites and Products you registered to use and any other products and services you have requested, or that your Organization has requested you register for or use, with use of information you or your Organization provided to us as well as details of what we are providing to you or your Organization (e.g., Product name, version, software keys, and other technical and non-technical details).
- Improving security of the Websites and Products, and identifying and preventing fraud and software piracy.
- 調查和回應你直接或通過社交媒體發送給我們的評論或意見。
- 識別並修復我們的網站用戶和產品用戶遇到的問題，例如修復意外錯誤和已知問題。
- Analyzing your use of the Websites and Products and measuring their effectiveness so that we may engage and retain more users. We have a legitimate interest in better understanding how they are being used, improving how the Websites and Products are presented, and the manner in which users engage with them.
- Analyzing your use of the Websites and Products, and your interaction with communications we send you, so that we may tailor and customize our Websites, Products, and marketing communications sent to you.
- Sending you information about Products and other services, special offers and similar messages, and sharing your information with third parties for their own marketing purposes (but only where your consent is not required).
- Using automated systems (including machine learning) to analyze the way you use the Websites and Products, in order to improve our services and the user experience (but only where your consent is not required).
- 進行調研和其他市場研究以收集和分析關於我們的客戶、客戶的興趣、市場活動的有效性，以及客戶滿意度的信息（只有在不需要你同意的情況下）
- 查看你提交的任何支付信息的有效性，例如銀行賬戶或信用卡/借記卡卡號或你提交的其他支付方式（例如，PayPal），從而防止欺詐，請注意我們使用第三方分銷我們的產品、處理支付和/或處理訂單，他們有自己的隱私政策可能對你的交易有效。
- For business users, using information provided to Skylum by your Organization in accordance with our agreement with the Organization, which may include all or some of the following: your name, name of the Organization, job title, team, Organization address, Organization phone number and Organization email address, Organization, end user information, or bank, credit or debit card or other payment details which have been provided to us. We may use any of this information for any of the purposes identified here as being useful or necessary in conducting our business and pursuing our legitimate interests.
- 使用與法律要求、合規性、監管和調查目的有關的信息，包括根據執法當局或任何訴訟要求而披露信息。
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Provided you have given us your consent:
- Sending you information about Products and new products and services of ours or our business partners, special offers and similar information, and sharing your information with third parties for their own marketing purposes (where your consent is required).
- Placing cookies, pixels, beacons and using similar technologies on our Websites, Software Products or in e-mail communications, in accordance with our Cookies Policy, and using the information provided to us when those technologies are used.
- Using automated systems (including machine learning) to analyze the way you use the Websites and Products, in order to improve our services and the user experience (where your consent is required).
- 進行調研和其他市場研究以收集和分析關於我們的客戶、客戶的興趣、市場活動的有效性，以及客戶滿意度的信息（在你需要同意的情況下）
- 在其他我們請求你同意的時候，我們將會基於在當時我們解釋的目的使用信息。
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For legal reasons:
- 回應政府或執法當局進行調查的請求。
- 為了檢查、防止、或處理欺詐、安全性或技術問題，以及軟件盜版（例如，確認軟件是正版並獲得適當許可）。
在我們有法律依據可以不經你的允許使用個人數據的情況下，鑑於我們與你的本質關係，並通過給予通知和解釋使用個人數據的方式，本政策公平合法地履行了處理個人數據的義務。如果需要本人許可才可以使用個人數據，那麼通過核對或勾選同意方框或其他與我們肯定方式的溝通，你同意在你允許的範圍內的目的使用個人數據。
Please note that we may create, collect, use and share non-personal Anonymous Data in connection with the Website or Products.
How we use your personal data
In addition to the uses identified elsewhere in this Privacy Policy, we, either directly or through our Processors, may use your Personal Data to:
- 通過個性化網站，提升你的瀏覽體驗；
- 為你推廣我們的產品或服務，並且根據你的溝通偏好為你分享推廣信息內容；
- 向我們的商業夥伴提供關於我們的用戶的匿名統計信息；
- 發送給你關於我們的隱私政策或其他法律協議變更的信息；或
- meet legal, accounting, or reporting requirements imposed on us.
We, either directly or through our Processors, also use information collected through our Products for the following purposes:
- 為了提供和提升產品（可能包括檢查，防止和解決安全性和技術問題）；
- to respond to customer support requests; and
- 或者根據產品的許可條款。
我們使用導航信息運營和提升網站和產品。我們還可能單獨使用導航信息，或與個人數據合併使用從而提供給你關於Skylum和其附屬公司的個性化信息。
If collected by us, we, either directly or through our Processors, use Payment Information you provide solely to confirm your ability to pay and to collect payment. We also use our Processors, resellers, distributors and third-party service providers to manage payment processing and fulfil orders; you may be required to agree to their own terms when supplying payment and other information to resellers and third-party service providers.
When you use our products
我們使用分析軟件以使我們可以更好的了解我們的產品在你的計算機設備上的功能，可能需要使用安裝在你的電腦上的cookies來促進這一過程。分析軟件可能會記錄例如你使用產品的頻次，產品內發生的事件，總計使用，性能數據，以及識別應用下載來源。
我們可能會不時推送消息到產品，以便讓你了解相關的活動或促銷信息。你可以在產品內關閉通知。
我們可能會把在分析軟件中儲存的信息鏈接到你購買產品或與網站互動時提交的個人數據。我們這樣做是為了提升我們提供的服務，為了共享關於我們的產品和其他產品的信息和市場資料，為了提升我們的市場、分析和網站的功能性。
Marketing
With your consent, we would like to provide you with information about products, services and opportunities which may be of interest to you. We, either directly or through our Processors, may provide such information to you by email or through personalized online content and advertising through the Website, social media platforms or our online partners. If you initially consent to receive these materials by ticking the appropriate boxes, you can change your mind at any time by notifying us through [email protected], or, if applicable, in the unsubscribe link contained in the relevant marketing communication.
We, either directly or through our Processors, may contact you regarding products of others that may be of interest to you, but we will not provide your Personal Data to other businesses for their marketing purposes.
Disclosure of your personal data
其他受我們控製或與我們共同控制的公司可以訪問你的個人數據，但是將遵守本隱私政策；
- other companies under our control or that are under common control with us may have access to your Personal Data, including Processors, but will adhere to this Privacy Policy;
- service providers, including Processors (for example, analytics services, payment service providers, order fulfilment partners, software developers, IT support service providers), business partners, suppliers and sub-contractors, for the performance of any contract we enter into with you, or who provide you with marketing communications;
- analytics and search engine providers that assist us in the improvement and optimization of the Website or Products;
- 政府或其他執法機構，出於調查非法活動或其他法律相關原因（包括你的位置信息）；
- 如果我們出售任何業務資產或收到貸款或對我們業務的投資，我們可以披露你的個人數據給潛在的買家、貸款人或投資者；
- 如果Skylum或其全部資產被其他實體收購，那麼你的個人數據將被披露，並將被包含在轉讓的資產中；
- 向我們的法律顧問和其他專業顧問徵詢建議；和
- 如果我們有義務披露或共享你的個人數據，以便履行任何法律義務，或者為了執行任何你與我們之間或組織與我們之間的合同，或者為了保護Skylum、我們的用戶或其他人的權利、財產或安全。
Where we store your personal data
Products can be accessed and used worldwide.
We may store and hold data collected in accordance with this Privacy Policy on systems located outside the European Economic Area (“EEA”), and may process it outside the EEA, including in instances where the Organization using Products is not based in the EEA, or where Products are accessed by a user who is not a resident of the EEA.
僅針對EEA居民：如果Skylum正在將你的個人數據傳送給EEA之外的其他人，我們將遵守法律規定執行與該傳送有關的保障措施。將你的個人數據傳送到EEA之外的某些國家可能不需要額外的保障措施，例如，如果該國受益於歐盟委員會發布的“充分決定”。如果該國家沒有受益於充分決定（美國就是這樣），這意味著這些國家的法律不能為你的個人數據提供充分保護。在這種情況下，我們可以實施任何數據保護法批准的機制，以確保這些第三方以符合歐盟、瑞士和英國數據保護法律的方式處理你的個人數據。這些措施可能包括以下：
- 確保接收者在歐盟-美國隱私保護下獲得認證；和/或
- 與接收者履行歐盟GPDR標準合同條款。
如需了解更多信息，請發送郵件至[email protected]聯繫我們。
Security
你提供給我們的所有信息都儲存在安全服務器上。我們使用技術和組織措施保護你的個人數據。
If you have a user name and a password which enable you to access Products, you are responsible for keeping these access details confidential. Please do not share your user name or password with anyone.
Along with anyone with whom we share your Personal Data, we maintain appropriate technical and organizational measures for an appropriate level of security in respect of all Personal Data we process. However, the transmission of information via the internet is not completely secure. While we take reasonable measures to protect your Personal Data, we cannot guarantee the security of data transmitted to the Website or Products, and you acknowledge that any transmission of data is at your own risk. Once we have received your information, we use procedures and security features which are appropriate to the type of Personal Data you have provided to make reasonable commercial efforts to prevent unauthorised access or inadvertent disclosure.
Retaining personal data
即使你要求我們消除你的數據，我們可能仍然會在某些情況下保留它們，或者將它們保留為匿名數據。
We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it, which includes satisfying any legal, accounting, or reporting requirements imposed on us. To determine the appropriate retention period for Personal Data, we consider the amount, nature, the basis of processing, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
如果我們將你的個人數據匿名化，使數據不再與你相關，那麼我們可以不通過進一步的通知你而使用這些數據。
如果我們根據認購協議的部分處理個人數據，並且你沒有同意我們可以使用你的數據用於市場營銷的目的，那麼我們將會保留你的個人數據不超過認購協議中的期限和其後6年。
Your rights
你擁有以下與你的個人數據相關的權利：
- 訪問。你有權訪問我們保留的關於你的數據。你可以收到一份我們保留的關於你的數據的副本，並且可以看到我們合法處理該數據。
- 改正或消除。你有權要求我們改正或刪除任何我們保留的你的個人數據，除非我們有法律賦予的權利可以保留，並且你可以撤銷對於我們使用你的個人數據的同意。該權利不可用於非個人數據。另外，如果你要求我們消除某些要求用於產品或為你提供服務的個人數據，那麼你就不能再使用產品或接收服務。最後，我們可能會需要保留你的個人數據以便我們可以履行與你的組織的合同，並且你依據適用法律的要求消除數據的權利可能會相應的受限制。
- 限制。你也有權限制我們處理你的個人數據，如果數據不准確、處理不合法，或者我們不再因保留數據的目的需要你的個人數據。
- Data portability. If the legal basis that we rely on for processing your Personal Data (as we describe in the section PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA) is either consent, or the performance of a contract with you, or if your Personal Data is being processed automatically then, to the extent feasible and that it does not adversely affect the rights of others, you have the right to ask us to provide you with the Personal Data that you have provided to us, in a structured, commonly used and machine-readable format. This could include data that we hold that results from observation of your use of the Websites or Products.
- 拒絕/改變偏好。你有權要求我們停止依據合法利益（或第三方的合法利益）處理你的個人數據。你也有權拒絕我們出於直接的市場營銷目的處理你的個人數據。例如，如果你已經同意接收來自我們的更新，但是又改變了主意，那麼你可以通過點擊在你接收到的溝通信息中的相關鏈接，或直接聯繫我們，從而退出接收以後的市場溝通信息。
- Unsubscribe From Our Communications. You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at [email protected]. Customers may not opt-out of receiving administrative emails related to their account with us or the Products. Please allow at least 3 working days for opt-out request processing.
- 投訴。 不管出於任何原因如果你不滿意我們處理你的個人數據的方式，請聯繫我們。如果你仍然不滿意，你可以向塞浦路斯個人數據保護專員辦公室投訴。
請注意以上提及的各項權利不適用於非個人數據。
如果你想要行使以上任何權利，請發送郵件至[email protected]聯繫我們。
Do not track
目前網站不會特別回應瀏覽器的請勿追踪標誌。
Children and young people’s information
We do not knowingly collect any information from any minors under the age of 16, and we comply with all applicable privacy laws for collecting Personal Data from minors. If you have concerns about this Website or Products, wish to find out if your child has accessed our services, or want us to remove your child's Personal Data from our servers, please write to [email protected]. If we discover that a child under the age of 16 has provided Personal Data to us, we will make efforts to delete it in accordance with applicable laws.
Changes to our privacy policy
Any changes we make to our Privacy Policy will be posted on this page and when possible, we will also notify you by e-mail. Continued use of the Website and/or Products will signify that you agree to such changes.
How to contact us
Questions, comments and requests regarding our Privacy Policy are welcome and should be addressed to Skylum USA 142 W 57th St, New York, NY 10019, by email to [email protected].
如果你想要更新或修改任何提供給我們的個人數據，或者你認為我們對於你的個人數據的記錄不准確，也請聯繫我們。
本隱私政策的最後更新時間為2018年7月23日。
