Frequently Asked Questions

  • What's new in Luminar 3.1.1?

    MAC VERSION:

    Change the language. Now you can set the language in Luminar regardless of your system settings. Simply go to Main menu > Language and choose one from the list.


    Easier navigation. Want to quickly find the folder that contains a specific photo but have too many folders to go through? Now all you have to do is right-click on the photo and select Go to > Folder in Library and you’re there!


    Improved launch time. Now, starting from the second launch, the average launch time for Luminar is significantly faster. Even if you have hundreds of thousands of photos in your Library.


    Faster album creation. In this update, we’ve boosted the speed of Luminar when creating new albums with large numbers of photos.


    WIN VERSION:

    Easier navigation. Want to quickly find the folder that contains a specific photo but have too many folders to go through? Now all you have to do is right-click on the photo and select Go to > Folder in Library and you’re there! You can even find all photos from the same date by right-clicking and selecting Go to > Images from the same date.


    Improved launch time. Now, starting from the second launch, the average launch time for Luminar is significantly faster. Even if you have hundreds of thousands of photos in your Library.


    Masking Brush. With this update, the masking brush becomes even smoother and more pleasant to use – and almost 2.5 times faster!

  • What is Luminar?

    Luminar 3 is a full-featured photo editor for Mac and PC. It brings over 300 robust tools and features, including fast RAW support, layers, custom brush for selective editing, masking, dozens of photo filters with custom adjustments, Luminar Looks and much more. Luminar features advanced controls that are easy to use. Intelligent filters like Accent AI make it easy to get a great looking image in seconds. With Luminar’s Library your photos will be the center of attention. A beautiful Interface offers a sleek canvas to enjoy all your images without extra distractions.


  • What’s new in Luminar 3?

    Luminar 3 provides both pro photographers and casual shooters a way to organize their images inside of Luminar itself. Libraries, which load with lightning speed, allow Luminar users to manage their database of photos efficiently, find specific images faster than before, or simply view their photos easier. It lets users color label, tag, and rate their shots, and automatically organizes those shots by date, month, and year.

    Here is a list of some of the new features and improvements in Luminar 3 to help you create fantastic images in less time. 

    NEW: A fully non-destructive workflow for editing your photos
    NEW: Luminar Library Panel for viewing and editing multiple photos
    NEW: Single Image View, Gallery View, and Filmstrip View
    NEW: Quickly sync adjustments between multiple images
    NEW: Rate Images with stars & mark them with color labels
    NEW: Flag Images as Favorites or Rejected
    NEW: Referenced folders always stay in sync
    NEW: Filtering and sorting on some criteria
    NEW: Smart Shortcuts for automatically organizing your photos
    NEW: Luminar Photos Trash to clean up media and drives
    NEW: Quick Edits for editing single images
    NEW: All New Luminar Looks with AI
    IMPROVED: Info Panel
    IMPROVED: Custom Color Profiles (Windows)
    IMPROVED: Speed improvements
    IMPROVED: Export performance (Windows)
    IMPROVED: Filter Controls (Windows)
    IMPROVED: Plug-in performance (Windows) 
    IMPROVED: Help menu and Support area
  • What's new in Luminar 3.1.0?

    MAC VERSION:

    New Features

    ACCENT AI 2.0. An improved algorithm that makes this a go-to filer. New “human-aware” technology recognizes people in your photos and applies adjustments selectively for more realistic images.

    RAW + JPEG PAIRS. When you import Raw and JPEG pairs, you can decide which files to see. View just Raw or JPEG for a less cluttered library, or see both and use the JPEG file as a reference as you edit. Edits to each file are independent but can be easily synced. Use the View menu to control which images are shown for a clutter-free library.

    SELECTIVE SYNC FOR SYNC ADJUSTMENTS. Once you’ve created the perfect style, apply it to all shots in your series with the improved Adjustment Sync. You can now select multiple photos and apply the same adjustments in just one click. Filters and Looks are transferred instantly, while image-specific changes like cloning and cropping are ignored.

    BETTER SORTING. When you choose to sort your images using another method (such as File Type or Color Label) they are also sorted by Capture Day.


    Performance Improvements

    Get additional speed and performance from the Luminar update.

    STABILITY. Thanks to our users for reporting different issues. This version of Luminar offers general stability improvements.

    PROGRESS BAR. Keep better track of what’s happening when working with Luminar. You’ll see a progress bar when using tools like Erase or when running Luminar as a third-party filter.


    WINDOWS VERSION:

    New Features

    ACCENT AI 2.0. An improved algorithm that makes this a go-to filer. New "human-aware" technology recognizes people in your photos and applies adjustments selectively for more realistic images.

    RAW + JPEG PAIRS. When you import Raw and JPEG pairs, you can decide which files to see.  View just Raw or JPEG for a less cluttered library, or see both and use the JPEG file as a reference as you edit. Edits to each file are independent but can be easily synced.  Use the View menu to control which images are shown for a clutter-free library.

    IMPORT IMAGES. You can now import images from a memory card or hard drive and copy them to a folder. You can also choose to include subfolders when importing

    SELECTIVE SYNC FOR SYNC ADJUSTMENTS. Once you've created the perfect style, apply it to all shots in your series with the improved Adjustment Sync.  You can now select multiple photos and apply the same adjustments in just one click.  Filters and Looks are transferred instantly, while image-specific changes like cloning and cropping are ignored.

    SMUGMUG SHARING. The ability to post images to SmugMug has now been added to Luminar for Windows.

    SHORTCUTS. Folders and user albums can be added to the Shortcuts list.  Just right-click for a context menu or drag & drop them into the list.

    IMPROVED SELECTIONS. Want to choose a range of photos in the Gallery view?  Try the Shift or Ctrl key to select a range or group of images.  You can also deselect images from a multiselection by Ctrl+clicking on an image.

    BETTER SORTING. When you choose to sort your images using another method (such as File Type or Color Label) they are also sorted by Capture Day.

    ROTATE IN GALLERY. Images selected in the gallery can be quickly rotated left or right by 90ÌŠ increments with no need to switch to edit view.  Just use the Image > Rotate menu or just right-click.

    PHOTOSHOP ELEMENTS SUPPORT. We've added Photoshop Elements support to the Windows platform.  Just choose the Install Plugins command if you want to load Luminar as a plugin.  For future versions of Luminar, plugin users should switch to Luminar Flex.


    Performance Improvements

    Get additional speed and performance from the Luminar update.

    IMPROVED HISTORY. Undo a Sync/Copy/Paste adjustments with one step in the History list.

    HIDDEN FILES. Luminar does a better job of filtering hidden folders and photo.  Additionally, unwanted items like Backups, History, Previews, and Caches won't be shown when opening Luminar Catalogs.

    STABILITY. Thanks to our users for reporting different issues. This version of Luminar offers general stability improvements.

  • What is the Luminar Flex plugin?

    The Luminar Flex plugin helps photographers and designers of all skill levels create better looking images in far less time. Thanks to its unique artificial intelligence and image aware filters, great images are easier than ever.


    The Luminar Flex plugin allows you to take advantage of our powerful photo enhancement and styling filters while still being able to use your existing photo software.


    We know that there are plenty of Adobe and Apple users who want to use Luminar in their workflow. So we’ve come up with a solution that will provide the easiest way of using Luminar as a plugin to the most popular apps.

  • What’s new in Luminar Flex?

    The goal of the Luminar Flex plugin is to help those who want easy integration with their current photo editing software. Here are the key benefits of Luminar Flex:


    • An easier installer for plugins.
    • An updated install path for improved compatibility with Adobe software.
    • Support for Photoshop Elements on Windows.
    • Support for re-editing smart objects and picking up where you left off.
    • Support for Photoshop Actions.
    • A faster workflow, optimized for plugin users.
    • New Luminar looks 
    • New workspaces for designed for task-based workflows
  • Will Accent 2.0 filter be added to Luminar Flex?

    YES, later this year.

  • Is Luminar 3 free for all Luminar 2018 owners?

    Yes, it is. 


  • I already own of Luminar 3/Luminar 2018, do I have to pay for Luminar Flex?

    The Luminar Flex plugin will be delivered free of charge to all current owners of Luminar 3/Luminar 2018.

    After the official Luminar Flex plugin release (April 5), new users will be able to choose the best option for their workflow:


    • Buy Luminar 3 with Libraries.
    • Buy Luminar Flex and embed it into the host application of their choice.

  • What’s the difference between Luminar 3 and Luminar Flex?

    Luminar 3 is meant to be used as a standalone application. It offers three different editing workflows:


    • Library – Add folders that you want to track to your library for organizing and editing.  Easily sync adjustments between multiple images.
    • Quick Edit – The Quick Edit command is perfect to open individual images or a group of images for editing.  You can work with these images without adding the parent folder to your library.
    • Batch Processing – You can target multiple images or folders for quick batch processing.  Easily apply smart Luminar Looks based on Accent AI for automatic image enhancement

    If you ever want to use Luminar as a plugin, we recommend installing the Luminar Flex plugin. Luminar Flex is designed to work as a plugin with applications like Adobe Photoshop, Adobe Lightroom Classic, Adobe Photoshop Elements, Apple Aperture and Photos for macOS.


    Remember: If you have purchased Luminar 2018 or Luminar 3 before April 5, you get a free version of Luminar Flex in your Skylum Account when it ships 
  • Can I use Luminar Flex as a standalone application?

    The Luminar Flex plugin is only meant to be used as a plugin.  It is not meant to be used as a standalone application. The application is only provided so you can manage the configuration of Luminar Looks and workspaces.  It can also be used to manually install or uninstall the plugin with additional hosts.


    Please use Luminar 3 or Luminar 2018 if you desire a standalone application workflow.  Luminar 3 supports three editing modes:


    • Libraries
    • Quick Edit
    • Batch Processing.
  • I use Luminar 3 as a plugin, should I switch to Luminar Flex?

    You’ll see no major functionality differences between Luminar 3 and the Luminar Flex plugin when it comes to editing images.  We do recommend adding the Luminar Flex workflow if you like to use Luminar as a plugin or extension.


    • More host application support.
    • A cleaner user interface without the Info and Library tabs.
    • Performance optimized software that’s specifically made to run as a plugin or extension.
    • Multiple benefits for Photoshop users with improved support for Photoshop Smart Objects and Actions.


    We encourage you to use Luminar Flex for workflows that requires a plugin. 

    However, you can still use Luminar 3 as a plugin as well.


    Note: Any Luminar Looks you make in Luminar 3 or Luminar 2018  are compatible with Luminar Plugin.  You can install custom Looks packs, or manually copy items between the Luminar Looks folder.  


    To manage Looks for plugins, use the launch the Luminar Flex application. This application is only provided to help you manage Looks and Workpsaces and is not support for use as a standalone image editor.


    Note: At this time, Luminar 3 with Libraries offer a plugin options for popular photography software.  With the next major version of Luminar, you’ll find plugins available only with the Luminar Flex plugin. The plugins workflow will be removed from Luminar with Libraries.

  • How do I install and use the Luminar Flex Plugin?
  • I use Luminar 3 / Luminar 2018, how do I get Luminar Flex?

    The Luminar Flex plugin will be delivered free of charge to all current owners of Luminar 3/Luminar 2018.

    You’ll be able to download your free copy of Luminar Flex from your Skylum Account when it ships. 


    Note: After the official Luminar Flex plugin release (April 5), new users will be able to choose the best option for their workflow:


    • Buy Luminar 3 with Libraries.
    • Buy Luminar Flex and embed it into the host application of their choice.

  • Can I use my Luminar 2018 license key to activate Luminar 3?

    Yes, you’ll simply need to use the same email with your activation code.

  • Why are you releasing Luminar Flex?

    We’re fully committed to our desktop editing and organizing platform in Luminar 3.  But we’ve heard from many current customers and several others that they want just our editing tools for enhancing their images when working in other apps.  


    Our goal is to develop Luminar as a comprehensive platform which will become your go-to photography tool. We feel that Luminar is for every photographer.  We’ve even heard that many graphic and web designers find the creative filters in Luminar Flex help them create better photos too!


    Remember: If you have purchased Luminar 2018 or Luminar 3 before April 5, you get a free version of Luminar Flex in your Skylum Account when it ships 


  • I have PC and Mac. Can I install Luminar 3 on both devices?

    We know that a lot of people have several computers in use, so Luminar 3 may be installed on up to 5 devices (both Mac and PC) owned by the same person. You’ll simply need to use a single email and a single activation code.

  • I get an 'OpenGL 3.3' version error.

    Luminar 3 requires a graphics card that supports OpenGL 3.3. If you’re using a laptop, make sure you run Luminar on a discrete card. Refer to the laptop’s manufacturer for detailed instructions. If your card supports OpenGL 3.3, try fully reinstalling drivers for all graphics cards on your computer. Make sure to download drivers from the card manufacturer’s website.


  • What are the system requirements for Luminar 3?

    For Mac:

    • MacBook, MacBook Air, MacBook Pro, iMac, iMac Pro, Mac Pro, Mac mini
    • Processor Intel 64-bit Core 2 Duo or better
    • Mac from early 2010 or newer
    • Memory 8 Gb RAM or more
    • macOS Mojave 10.14, High Sierra 10.13.1, Sierra 10.12.6, El Capitan 10.11.5
    • Hard disk 10 GB free space, SSD for best performance
    • Display 1280x768 size or better

    For Windows:

    • Windows-based hardware PC with mouse or similar input device
    • Open GL 3.3 or later compatible Graphics Cards
    • Processor Intel Core i5 or better
    • Memory 8 Gb RAM or more
    • Operating System Windows 7 (only 64-bit OS), Windows 8.1 (only 64-bit OS), Windows 10 (only 64-bit OS)
    • Hard disk 10 Gb free space, SSD for best performance
    • Display 1280x768 size or better

  • Do you have a roadmap for Luminar 3?

    Yes, we do. You can find it here: https://skylum.com/luminar/roadmap 

  • I have installed Luminar but my LR/PS doesn’t see it as a plug-in.

    On Windows:

    Right-click the Luminar  icon > Run As Administrator.

    Click File > Install Plugins.

    Click Install next to the host app of your choice.


    If there's a message “You have to install this software first”, click Browse and navigate to where the .exe file of your host application is. After you’ve shown Luminar where the host app is, you will be able to install the plugin for the host.


    On Mac:

    Start Luminar.

    Click Luminar in the upper left of your screen > Install Plugins.

    Click Install next to the host application of your choice.


  • What’s the difference between Add folders and Import images options on Mac?

    Adding folders leaves your photos exactly where they are on your hard drives. Adding a folder of images to your library allows you to quickly access, organize, and work with photos located on your hard drive, on external hard drives, and even synced cloud storage.  When you add a folder, none of your photos are moved. Luminar scans the folder and any subfolders and creates a thumbnail and link to the images inside. If there are folders inside the folder being added, Luminar will keep the folder structure.   Folders tie directly to folders on your hard drive. Luminar works with the real-world folder structure of your hard drive(s).

    Import images (Mac only) moves or copies your images to a new location.


  • What languages are supported?

    Luminar currently supports English, German, Spanish, French, Portuguese, Italian, Chinese Simplified, Chinese Traditional, Korean, Russian and Japanese.

    We're constantly working on adding support for more languages. If yours isn't on the list yet, check back later!


  • Is there a money back guarantee?

    If you purchase Luminar 3 from https://skylum.com/luminar, you can return the software within 60 days and get a full refund. You must present proof of purchase and any other materials as requested by the Skylum Team.

    If you purchase Luminar 3 through one of the partners or authorized resellers, you must obey the terms and conditions of that partner or authorized reseller. In this case, refunds are made through the partner or an authorized reseller.


  • Luminar 3 February Update - What's New?

    Take advantage of these new features.

    ON WINDOWS:

    SUBFOLDER MANAGEMENT. Subfolders make it easy to further organize your image library. These are folders nested inside other folders in your catalog and directly tie back to real folders on your hard drive.

    Subfolder creation. You can create a new by right-clicking on an existing folder in your Library.

    Subfolder deletion. It is possible to delete a subfolder as well by right-clicking on it in your library.

    LOCATE FOLDER. Have you moved or copied media to a new location? You can right-click on an offline folder and choose Locate Folder to select and reconnect files.

    ADDING FOLDER IMPROVEMENTS. Change your mind when adding a folder? Just click Cancel to stop the current task.

    OFFLINE FILE ALERTS. See a visual alert indicating unavailable files and folders.

    IMPROVED NAVIGATION. Quickly switch between Gallery and Single Image view with dedicated toolbar buttons.

    SHORTCUT KEYS. Take advantage of new keyboard shortcuts for View, Looks Navigation, Masks, Tools, and Edit.

    NEW LANGUAGES SUPPORTED. Use Luminar 3 in more languages with new localizations:

    - Chinese Simplified

    - Chinese Traditional

    - Korean

    - Portuguese

    - Russian

    - Italian

    Performance Improvements

    Get additional speed and performance from the Luminar 3 update.

    FASTER ADDING. You’ll see much faster load times when adding new photos and folders to the Catalog.

    FASTER LAUNCHING. When you return to Luminar 3, launch times are improved when reloading your Catalog.

    STABILITY. Thanks to our users for reporting different issues. This version of Luminar offers general stability improvements.


    ON MAC:

    DATABASE MANAGEMENT. Your Luminar 3 image catalog database is automatically backed up to preserve your edits and metadata. You can control the frequency of backups with the new Preference Panel.

    PREFERENCE PANEL. Take control of your preferences settings by choosing Luminar 3 > Preferences. You can specify options for Cache, Catalog, and Automatic Backup.

    IMPROVED HANDOFFS. If you’re working with raw file or 16-bit image and use the File > Open In command, a high-quality 16-bit files is exported.

    AURORA HDR INTEGRATION. Easily hand off bracketed photos to merge in Aurora HDR. Just select multiple photos in your library and choose File > Open In > Aurora HDR. Please note that when sending images, your original, unmodified photos are used.  When finished in Aurora HDR, be sure to save a TIFF or JPEG file back to the original folder to add it to your Luminar library.

    LOCATE FOLDER. Have you moved or copied media to a new location? You can right-click on an offline folder and choose Locate Folder to select and reconnect files.

    ADDING FOLDER IMPROVEMENTS. Change your mind when adding a folder? Just click Cancel to stop the current task.

    IMPROVED NAVIGATION. Quickly switch between Gallery and Single Image view with dedicated toolbar buttons.

    NEW LANGUAGES SUPPORTED. Use Luminar 3 in more languages with new localizations:

    - Chinese Simplified

    - Chinese Traditional

    - Korean

    - Portuguese

    - Russian

    - Italian

    SAFER IMPORTS & COPIES. Luminar 3 will alert you if you try to import or copy more files to a new destination when there’s not enough hard drive space.

    IMPROVED EXPORTS. If you try to export images that already exist in a location you’ll be prompted to control if the files are overwritten or renamed.

    Performance Improvements

    Get additional speed and performance from the Luminar update.

    IMPROVED MOVING. When files are moved between an external and internal drive, the images are not duplicated multiple times in your library.

    IMPROVED FOLDER MANAGEMENT. Are you done with a folder? You can now remove the parent (root folders) from your library and delete it from your hard drive too.

    IMPROVED sRGB EXPORTS. Some cameras showed color shifts when exporting with the sRGB profile. This has been addressed.

    IMPROVED LUMINAR 2018 PROJECT FILES. Opening native Luminar files (.lmnr files) created on Windows platform is improved.

    STABILITY. Thanks to our users for reporting different issues. This version of Luminar offers general stability improvements.


    New Cameras Added

    The following new cameras are supported by this recent update:

    NIKON

    • Nikon D3500
    • Nikon P1000
    • Nikon Z6
    • Nikon Z7

    PANASONIC

    • Panasonic Lumix DC-LX100 II

    FUJIFILM

    • Fujifilm GFX 50R
    • Fujifilm X-T3

    SONY

    • Sony RX100VA
    • Sony RX100VI
    • Sony DSC-HX99
    • Sony DSC-HX95

    LEICA

    • Leica M10-D
    • Leica M10-P
    • Leica D-Lux 7
  • Can I add folders and photos from an External Hard Drive?

    Yes, you can, as well as from a NAS volume.

  • I can’t get Luminar Flex to install in Adobe Photoshop Elements.

    If you’ve purchased Photoshop Elements from the Mac App store, it does not support the use of third-party plugins.  Please contact Adobe and request to convert to the version of Photoshop Elements that they sell directly.

  • Does it handle RAW files?

    Luminar 3 RAW processing is based on our own powerful RAW engine. We regularly update our library and make our own improvements to provide perfect support for new cameras. You can check the full list of supported cameras here.

  • What is the difference between Aurora HDR and Luminar?

    Aurora HDR is dedicated to only one photography style - HDR photography. It is the world’s most advanced photo software for HDR. Luminar is a universal photo editor designed to perform a wide variety of image editing and organization tasks.

    Luminar may look familiar to Aurora HDR but offers everything else you need in one app. Besides powerful editing tools, Luminar 3 also offers Libraries to organize and view your photos. If you want perfect HDR results, then nothing beats Aurora HDR. If you want to get perfect portraits, landscapes, aerial photos and more - and easily organize every shot - you should get Luminar 3.


  • I’ve purchased Luminar 3. However, it doesn’t show in my Skylum Account.

    Your purchased applications will appear after you've activated the software with the email address associated with your Skylum account. If you have already activated your license key with another email, use the Link my licenses block in My Software tab of your Skylum account to add a secondary email to your account. This will link all apps that are associated with the secondary email to your account.


  • I have purchased Luminar 2018 via AppStore. How can I get my free Luminar 3?

    Create a Skylum Account and submit your App Store Luminar 2018 proof of purchase via special form (See the screenshot).

    If you already connected your app store purchase of Luminar 2018 - Luminar 3 will be available to download from your Skylum Account. 


  • Can I add folders and photos from Cloud Storage?

    Luminar lets you add folders from cloud storage locations that are synced to your computer.  In this case, synced means that a physical copy of the photo resides on either your internal or external hard drive.  If only a reference copy of the photo is located in the cloud storage photo, Luminar will not be able to create a thumbnail or be able to edit the image.  

    Adding folders from synced cloud storage is very useful in situations where a client or family member adds images remotely to a cloud service server. Once these images are synced locally to your computer, Luminar automatically adds them to your Library. 


  • Can I open Luminar 2018 project files in Luminar 3?

    Images that were edited in previous versions of Luminar and saved in the Luminar Project format are compatible with Luminar 3.

    Native Luminar Files can be added with a folder

    You can use the import command (currently Mac-only) to add a native Luminar file to your library.

    Native files can be opened with the Quick Edit command into Luminar 3.  


  • Is Luminar color-managed?

    Yes, it is, on both Mac and Windows.


  • Can I import my Lightroom library into Luminar?

    We’re working on Lightroom library import tool right now. Refer to the roadmap for more information about this and other upcoming features: https://skylum.com/luminar/roadmap 

  • Can I import my Apple Photos library into Luminar?

    No. We recommend simply pointing Luminar to the folder(s) where your photos are and let Luminar catalog them for you.


  • Does Luminar 3 offer non-destructive editing?

    Yes, Luminar 3 offers a fully non-destructive editing workflow for your photos.


  • How do I activate Luminar 3?
  • How do I import my Apple Photos library into Luminar 3?

    Check out this video for instructions on how to import your Apple Photos library into Luminar 3.

  • Where can I download Luminar 3?

    If for some reason you didn’t receive an email with the download link, you can always download the trial version here and activate it with your e-mail address and activation code.

  • How do I install looks?
    1. Launch Luminar.
    2. Click File > Add Luminar Looks Collection.
    3. Point Luminar to the look pack file.
    4. Luminar should tell you that it has successfully installed the pack.
  • How do I save my picture in Luminar 3?

    Refer to User Guide for a detailed overview of saving adjustments and exporting images: https://skylum.com/luminar/user-guides/chapter-19-saving-adjustments-exporting-files  

  • I ran Luminar for the first time and there's no Next button in the welcome screen (Windows)

    On Windows 8 / 10:

    1. Close Luminar.
    2. Right-click any empty space on your desktop > Display settings.
    3. In the window that opens, set the Change the size of text, apps, and other items dropdown to 100%.
    4. Start Luminar 3 and finish the setup wizard. You can safely change the display scaling back to its initial value after this.

    On Windows 7:

    1. Close Luminar.
    2. Click the Start button.
    3. Type Display in the Search box.
    4. Click Display in the Control Panel section of the results.
    5. In a window that opens, set the scaling value to 100% and check if you can see all the controls in Luminar.
  • Installation freezes at 100% on my Mac

    Try installing Luminar from a user account on your Mac that has administrator privileges. The installation should work normally if your user account has all the necessary permissions. If this doesn't help, contact the support team.

  • Do I need to remove Luminar 2018 before I install Luminar 3?

    No, you can use both apps alongside each other.

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