Frequently Asked Questions

  • Where can I download Luminar Neo?

    Your download links will be waiting for you in your Skylum account.

    Please note that your Luminar Neo purchase is automatically linked to your billing email, so make sure to create a Skylum account with that email or log in to your existing Skylum account linked to that email.


    1. Go to the Skylum account login page here.
    2. If you already have an account, sign in with your Google, Facebook, Microsoft, or Apple account, or sign in with your email and password.
    3. If you don’t have a Skylum account, you can create one here. Make sure to choose the same email you used when purchasing Luminar Neo.
    4. If you have a Skylum account but purchased Luminar Neo using an email address not tied to it, you can merge your accounts in the My Software > App isn’t showing? section of your Skylum account.
    5. In your account, you will see a My Software tab with all of your Skylum software, including Luminar Neo.
    6. Find the tab with Luminar Neo and download it by clicking the Download button.


    NOTE: For those who have been using Luminar Neo Early Access, the release version will be available as an update. Here’s how you can ensure that your software is up to date:

    On macOS, click on Luminar Neo in the top menu bar and choose Check for updates.

    On Windows, click Luminar Neo in the top left-hand corner and choose Help > Check for updates.

  • Will I be able to access my Luminar Neo Extensions in the plugin mode?

    All Extensions that work with a single image (such as Noiseless AI) will be accessible when you use Luminar Neo as a plugin.


    The extensions that involve processing more than one photo at once (such as HDR Merge) can now be used only in the standalone mode. However, we’ve already added the ability to open several files in the plugin mode to our roadmap and are exploring its implementation. 


    Moreover, please keep in mind that if you invoke Luminar Neo from Photoshop or select the “Edit a Copy with Lightroom Adjustments” option in Lightroom Classic, you’ll get a TIFF file in the Luminar plugin. 

    Therefore, if you need to work with the RAW file in Luminar, you need to upload it in standalone mode. 

    Alternatively, if you use Lightroom Classic, you can choose ‘Edit Original’ among the transfer options in the Photo > Edit in > Luminar Neo menu, or you can right-click the photo > Export > Luminar Neo > Open Source Files. 

  • Will it work on my computer? What are the system requirements for Luminar Neo?

    Luminar Neo should work on your computer as long as it meets the following minimum system requirements.


    For Mac:


    • MacBook, MacBook Air, MacBook Pro, iMac, iMac Pro, Mac Pro, Mac mini, early 2010 or newer
    • CPU Intel® Core™ i5 or better, including the M1 chip.
    • Memory 8 GB RAM or more (16+ GB RAM is recommended)
    • macOS 10.14.6 or higher. IMPORTANT: macOS 10.13 is not supported.
    • Hard disk 10 GB free space; SSD for best performance
    • Display 1280x768 size or better


    For Windows:


    • Windows-based hardware PC with mouse or similar input device
    • CPU Intel® Core™ i5 or better, AMD Ryzen™ 5 or better
    • Open GL 3.3 or later compatible Graphics Cards
    • Memory 8 GB RAM or more (16+ GB RAM is recommended)
    • Operating System Windows 10 version 1909 or higher (only 64-bit OS).
    • Hard disk 10 GB free space; SSD for best performance
    • Display 1280x768 size or better
  • How can I activate Luminar Neo?

    You will be able to activate Luminar Neo by logging in to your Skylum account. No license key or activation code is required.

    Luminar Neo launches in trial mode when you open it for the first time. When you start Luminar Neo, you’ll see a window that prompts you to log in to your Skylum account.

    Please note that your Luminar Neo purchase is automatically linked to the billing email address you provided, so make sure to log in to your Skylum account connected to that email address or create a new Skylum account tied to your billing email address if needed.


    To activate Luminar Neo:


    • If you already have a Skylum account, sign in with a linked Google, Facebook, Microsoft, or Apple account, or sign in with your email and password.
    • If you don’t have a Skylum account, click Register and create one. You can sign up with a Facebook, Google, Microsoft, or Apple account, or you can sign up using your email and a password.
    • If you have a Skylum account but purchased Luminar Neo using an email address not tied to it, you can merge your accounts in the My Software > App isn’t showing? section of your Skylum account.
    • Congratulations! You’ve activated Luminar Neo.


    Still don’t see Luminar Neo in your account? Our support team will help you with that.


  • What is Luminar Neo?

    Have you ever wanted to achieve more with your images? Luminar Neo is an innovative image editor powered by AI technologies of the future that simplifies complex editing routines and enables creators to bring their boldest ideas to life. And enjoy it.


    • Get speed and flexibility in your editing with our brand-new core engine and layers workflow.
    • The new engine we built for Luminar Neo is based on all the best solutions from our combined and evolved experience for maximum performance and creativity and is developed for achieving complex creative results.
    • Adjust the light in your photo for creative control over the lighting in a scene. You can control the exposure of an image based on the distance from the lens to independently adjust the background and foreground exposure.
    • Automatically remove spots on your images caused by dust and dirt on your lens and sensor.
    • Clean up unwanted power lines from the skies in your cityscapes.
    • Experiment with infinite creative possibilities by effortlessly combining two or more images in a shot.

    ...And much more.


    The new technologies and innovative user experience in Luminar Neo make creative image editing simple and fun.




  • What’s included in the official release version of Luminar Neo and what will be available in future updates?

    The Skylum Team has been working hard to bring you a satisfying editing experience with Luminar Neo.

    Here’s what you can enjoy in the official Luminar Neo version:


    • New Core Engine
    • Portrait Background Removal AI — smart AI-based removal of the background behind a portrait without manual masking
    • Luminar Share
    • Remove Power Lines
    • Remove Dust Spots
    • Layers
    • Presets
    • Relight AI
    • Mask AI — smart AI-based masking that detects specific elements in your image
    • Basic and AI-powered features from Luminarᴬᴵ (Sky AI, Portrait Bokeh AI, Accent AI, and so on)
    • Support of new cameras. You can check a full list of supported cameras here.


    Luminar Neo will become even more powerful with future updates. In the upcoming updates, you’ll be able to enjoy such features as:

    • Undo and Redo

    There are also a few known issues that will be resolved shortly. They include:


    • LUTs are not applied on hover in the Mood tool
  • What’s new in Luminar Neo?

    We are pleased to announce Luminar Neo and will be revealing its full feature set in the coming months. Luminar Neo is a giant leap forward to more innovative, AI-based editing that targets the pains of photographers. Its goal is high-quality, fast, easy, and enjoyable results for anyone who wants to edit their images and channel their creativity in new ways.

    The collection of AI-powered tools take a significant jump forward in function and performance with Luminar Neo. The application expands its toolbox with more groundbreaking AI-powered tools. The new tools are joined by additional options to solve even more problems and unleash creativity.


    • Speed up your editing workflow with our new fast core engine. It’s based on unique technologies developed by Skylum and works on a module system, which means that different parts of the application can now be optimized separately for the best results. Thanks to the independent modules engine, Luminar Neo will be updated more frequently. Luminar Neo has a more flexible editing process, which means less memory is required to edit photos. The new engine has many small background optimizations of memory use, which increases the speed of all processes inside the application, from uploading to applying editing effects, using layers, and exporting.
    • Completely transform your photos with new relighting options. Luminar Neo analyzes each image to recognize the depth of a scene and its subject allowing for unique control over exposure and tone.
    • Easily remove distracting image blemishes caused by a dirty camera sensor or lens. There are also new tools to clean up unwanted elements in the background of a photo.
    • Explore creativity with an effortless layers workflow and combine a photograph with other visual elements. Discover a collection of textures, overlays, and visual effects to add creativity to an image and personalize it. This addition unlocks new creative options for compositing images and visuals to create a custom style. You can add an infinite number of Layers, move Layers on top of each other, use blending modes and masking modes, make collages, add double exposure effects, and do more on each layer.
    • Skylum is also excited to announce that a new mobile app is in development. It will allow easy transfer of photos between a mobile device and a computer. This will make it easier to add pictures captured on a mobile device to your Luminar library. Once edited in Luminar Neo, results can be sent back to the portable device for easy social sharing or viewing on the go.

    The powerful AI tools and the convenient and fresh design that helps photographers effortlessly access all the features give anyone the ability to transform photos easily and achieve satisfying results. We'll treat you to even more cutting-edge features that will ship as free updates after the official release.

    Stay tuned — we will continue to reveal more details about Luminar Neo during the Fall and Winter of 2021.

  • What is HDR Merge extension?

    HDR Merge is a custom-built technology in Luminar Neo for merging up to 10 exposure-bracketed images into a single HDR photo.

    It is available as an extension and will appear as a separate module inside Luminar Neo.


    HDR Merge delivers a spectacular level of color enhancement, making the final result look as close as possible to what the human eye can see. 

    If merging multiple images, you’ll also benefit from auto-alignment and ghost reduction features. They come in handy when one or more shots are misaligned or when there are moving objects in the frame. 

    You can also start with just one photo, and the built-in AI will increase its dynamic range by analyzing and adjusting multiple parameters, such as tone, contrast, and details.



  • I already own LuminarAI. Do I need Luminar Neo?

    Do you want to profit from the optimized engine that provides an immensely faster experience, uses less memory, and offers endless possibilities for future optimization? 


    Our new modular core engine is swift, less resource-intensive, and flexible. We know you’ll enjoy using it. 


    Do you want to receive even more powerful and intelligent tools to achieve high-quality results and turn your photos into engaging stories? 

    Luminar Neo keeps your favorite LuminarAI tools and expands your arsenal with more state-of-the-art technologies to control every aspect of your photo. You’ll benefit from automated dust and power lines removal, intelligent exposure adjustments based on image depth, smart masks, and more features that we’ll reveal later in the upcoming months.


    Do you want to unleash your creativity while creating gorgeous composite images in an enhanced Layers module?


    Now, working with them gives you far more control than ever. You can easily drag, move, place, rotate, and flip a texture or textures around the image, mask, and blend them. 


    Do you care about the speed of sharing images from your mobile phone to desktop and vice versa? 


    We’ve got you covered with our brand-new mobile application for quick transfer of images. 


    Luminar Neo is a culmination of all Luminar applications released to date.  We’ve designed it to achieve your photography goals faster and more efficiently. 

    If you’ve answered YES to these questions, we’re looking forward to seeing you among Luminar Neo’s artists. Secure a special discount as a current owner here.

  • What is the Noiseless AI Extension? How is it different from the Denoise tool in Luminar Neo?

    Noiseless AI is an AI-based pro-level Extension for Luminar Neo that reduces noise in your images. It works with raw and non-raw image formats, but the best results can be achieved with raw photos.

    Thanks to Noiseless AI, you no longer have to compromise on ISO when capturing photos. Based on deep photo analysis, Noiseless AI determines an image’s noise level and suggests one of three noise reduction presets – low, middle, or high. Now there’s no need for meticulous close-ups to evenly mask a noisy area, as one click gets rid of noise throughout the photo. 

    Additionally, you can change noise reduction levels manually with three sliders at your disposal: Luminosity, Color, and Details.

    The algorithms built into Noiseless AI open the door to higher-quality results while leaving you in full control.

  • On how many devices can I use Luminar Neo?

    With Luminar Neo, you can always find an option that suits your workflow best. The number of devices will always be stated on the checkout page so that you could make an informed decision. Usually, we offer a version for 1 or 2 devices ('seats').

    Two seats allow you to install and activate the app on two devices, regardless of their OS. Therefore, y
    ou can use one seat to activate it on a Mac and the other one on Windows or use both seats for your Windows or macOS computers. Any combination works!


    Moreover, you can always manage your activation in the Skylum account. 

    You'll be able to add even more seats in your Skylum Account if you have multiple computers or a family of people who need access.


    Change computers or upgrade your device? You can free up a license from your old machine at no cost. Just log in to your Skylum account to reset the activation for Luminar Neo.

  • When will I get the Noiseless AI Extension?

    The Noiseless AI Extension will be released on August 30, 2022. 

  • What are the advantages of HDR Merge over Aurora HDR?

    Incorporating HDR Merge into Luminar Neo makes it a one-stop solution for stunning landscape and architecture photos.


    Before you had to merge exposure brackets in Aurora HDR first, then switch to Luminar for post-processing. 

    Now you can create HDR photos directly in Luminar Neo and combine the power of the dynamic range improvements with Luminar’s most advanced AI-powered tools for rich-in-detail-and-color photos.


    You can effortlessly select objects in an image with Mask AI and edit them selectively with our extensive feature set. Think of the splendid results you can achieve when gaining control over light and tone with Relight AI or bringing warmth, softness, and a golden glow to all your photos with Golden Hour. You can also experiment with setting the light source in Sunrays, improve the colors of foliage and greenery in Foliage Enhancer and enjoy content-aware and depth masking to place fog, mist, or haze in Atmosphere AI.

    Not to mention our renowned Accent AI tool that will analyze your image and instantly correct it using over a dozen controls at once, yielding naturally beautiful results with one simple slider.



    The HDR Merge extension streamlines the editing process and saves your time while providing vivid results.



  • What is the 2022 Extensions Pack? What Extensions will it include?

    At Skylum, we are committed to developing Luminar Neo as a one-stop platform for creative photo editing. Extensions are a natural result of our company’s vision for this product. 


    By the end of 2022, we plan to release seven Extensions for Luminar Neo, including HDR Merge (already released in July) and the upcoming Noiseless AI (to be released on August 30), with an additional five Extensions planned for the following months.

    The next four Extensions will be unveiled soon, and an extra special Extension will be announced and delivered in December.


    You’ll find out more about them with each reveal. Here is an approximate schedule:

    • HDR Merge has been available since July
    • Noiseless AI is scheduled for release on August 30, 2022
    • Upscale AI and AI Background Removal Extensions will be delivered in November 2022
    • Extensions #5 and #6 will be announced in October and released in November 2022
    • Extension #7 will be announced and delivered in December 2022

  • I’m a fan of your products. Do you have any loyalty discounts?
    Yes, we provide a loyalty discount to anyone who purchased any previous Luminar or Aurora HDR version. It’s our thank you to you. We hope this makes it easier to switch to the revolutionary Luminar Neo for a more satisfying price. To unlock your special offer, just enter your registration email and click the Verify Account button here.

  • What purchase options do I have?

    We love to offer Luminar artists the greatest flexibility in pricing for our products.  


    You can now purchase Luminar Neo with a one-time payment (along with a paid Extensions Pack) or as a subscription.

    With a one-time purchase, you get Luminar Neo and all maintenance and feature updates shipped for this product version. You can also expand Neo’s feature set with the paid 2022 Extensions Pack. 


    The Pro Monthly and Yearly subscriptions, available starting August 16, 2022, include the Luminar Neo app plus all Extensions that are currently available and those that come out during the subscription period. You will also be entitled to all major Luminar app updates or new versions released during your subscription period. Thus, you’re guaranteed access to all Luminar functionality. 


    We provide a range of offers for the best value:


    • Luminar Neo owners that have received HDR Merge for free can check out this exclusive offer. Choose the Pro Yearly Luminar Neo Updates and Extensions subscription (for the best value!) or get the 2022 Extensions Pack as a one-time purchase.

    • Luminar Neo owners that bought the HDR Merge Extension can check out this exclusive offer. Choose the Pro Yearly Luminar Neo Updates and Extensions subscription (for the best value!) or buy the 2022 Extensions Pack as a one-time purchase.

    • Owners of previous Luminar and Aurora HDR versions can choose the Pro Yearly Luminar Neo with Extensions subscription or purchase a lifetime license for Luminar Neo together with the 2022 Extensions Pack with this exclusive offer.

    We encourage you to give our subscription plan a try, as it’s an easy and convenient way to secure all the latest releases. 

  • Can I use Luminar Neo in a standalone mode and as a plug-in?

    Luminar Neo is a universal solution that can function both as a standalone editor and a plug-in. 

  • Can I purchase the Extensions separately?

    Our 2022 Extensions pack contains seven niche pro-level tools meeting various editing needs and artistic styles.

    Right now, you can take advantage of the lowest pre-order prices and get all of the Extensions in the 2022 Extensions Pack with a substantial discount. You can also obtain all 2022 Extensions as part of the Pro Yearly subscription plan. You’ll receive all the Extensions released during your subscription period, plus all major app updates and new versions. 


    However, we understand that depending on your workflow, you may resort to a specific tool more frequently than the rest. Therefore, we’re introducing an option to buy the Extensions separately. 


    After all Extensions planned for 2022 are released, they will become available for individual purchase. Such orders will be subject to our 30-day money-back guarantee.


    If you’re looking for the best price for each Extension, we recommend taking advantage of the Luminar Neo subscription or the full Extensions bundle.  Besides, if you’re not 100% satisfied with your one-time purchase, you can request a refund for the entire pack (not for individual Extensions) no later than December 31, 2022.




  • I want to use Luminar Neo as a plug-in. What should I expect?

    Using Luminar Neo as a plug-in, you’ll be able to bring a creative and timesaving workflow to your host application.

    Luminar Neo allows you to revolutionize the way you enhance photos but conveniently fits into your current workflow.


    Luminar Neo can be used as a plug-in or extension for:


    • Lightroom Classic (starting from version 6);
    • Photoshop (from version CS5);
    • Photos for macOS.
  • How can I convert my lifetime license to a subscription?

    For all current owners of a Luminar Neo lifetime license, we offer the biggest discount on the first year of a subscription plan. 

    During your subscription period, you will get immediate access to all updates or new Luminar app versions. You will also gain access to all currently available Extensions as well as Extensions released during your subscription period. 


    If you’ve received HDR Merge for free, you can redeem your subscription discount here. 


    Luminar Neo owners that bought the HDR Merge Extension can benefit from our exclusive offer here.


    When you switch to the subscription plan,  you can continue using your current installation and access the Extensions menu inside the app.
    Just make sure to keep your software up-to-date by clicking Luminar Neo > Help > Check for updates (on Windows) or Luminar Neo > Check for updates (on Mac).



    The transition process is seamless and helps you retain all the previously made editing progress.

  • Who’s entitled to a free HDR Merge extension?

    You’ll receive HDR Merge for free if you meet one of the following criteria: 


    • you’re a Skylum customer with a Luminar Neo subscription;

    • you’re an owner of both Luminar Neo and Aurora HDR (2019 and up).


    Aurora HDR (2019 and up) users who don’t own Luminar Neo have an opportunity to subscribe to Luminar Neo with a loyalty discount and receive HDR Merge and other Extensions that will come out during their subscription period for free. 


    You can download the extension from your Skylum account.


    Important note: HDR Merge works ONLY as a part of Luminar Neo.



  • Am I eligible for a discount on the 2022 Extensions Pack if I’ve already purchased HDR Merge?

    If you already purchased the HDR Merge Extension before August 16, 2022, you can get 6 more Extensions (including Noiseless AI) in the 2022 Extensions Pack with a special discount on top of the preorder deal. Grab your offer here. 


    Those who received the HDR Merge Extension for free can take advantage of an exclusive offer here.

  • What if I already have a Luminar Neo subscription? Will I get all the Extensions for free?

    We are honoring our commitments to current Luminar Neo subscribers. 

    All artists who purchased a Luminar Neo subscription before August 16, 2022, will receive access to all Extensions released during their subscription period for free.

  • What happens to my Luminar Neo and Extensions if I cancel the subscription?

    Canceling your subscription means you won’t be charged at the beginning of the next billing cycle. You’ll be able to keep using Luminar Neo and its Extensions for the duration of the paid period.


    If you owned a lifetime license to Luminar Neo and any Extensions before subscribing, you will be able to use Luminar Neo and those Extensions for which you have a lifetime license after your subscription period ends. However, you will not get access to new Extensions and will lose access to any Extensions that were available to you during the subscription period but for which you do not own a lifetime license. You will also not have access to possible future new versions of the Luminar app.

  • Does Luminar Neo handle RAW files?

    Of course! Luminar Neo RAW processing is based on our own powerful RAW engine. We regularly update our library and make our own improvements to provide perfect support for new cameras. You can check the full list of supported cameras here

  • Where can I download my Extensions?

    The download process starts in your Skylum account. 


    Please note that your Extensions purchase is automatically linked to your billing email, so make sure to log in to a Skylum account associated with that email.


    1. Go to the Skylum account login page here.
    2. Sign in with your Google, Facebook, Microsoft, or Apple account, or sign in with your email and password.
    3. If you purchased your Extensions using an email address not tied to it, you can merge your accounts in the My Products > App isn’t showing? section of your Skylum account.
    4. In your account, you will see a My Software tab with all of your Skylum programs and extensions.
    5. Navigate to the Extensions menu under Luminar Neo and сlick on the Run in Luminar Neo button.
    6. Update to the latest Luminar Neo version or click I already have the latest version to proceed. 
    7. You’ll get redirected to Luminar Neo’s in-app Extension store. Click Install under the Extension to start the installation process. 



  • Is Luminar Neo translated into my language?

    Luminar Neo currently supports English, German, Spanish, French, Portuguese, Italian, Chinese Simplified, Chinese Traditional, Korean,  Japanese, Ukrainian, Polish, Swedish, Norwegian, Danish and Dutch. We're constantly working on adding support for more languages. If yours isn't on the list yet, check back later or drop us an email. We’ll make sure the product team gets your request for future development!

  • What’s the difference between Luminar X Membership and the Luminar Neo Pro Subscription?

    Luminar Neo’s Pro Monthly and Yearly Subscription plans give you access to the Luminar Neo app, all updates or new versions, as well as all Extensions available during the subscription period. 



    Luminar X Membership is a paid subscription for those who already own or subscribe to Luminar and want to take their creativity to the next level. Luminar X members enjoy monthly delivery of creative assets, including Luminar Presets, LUTs, and Sky textures. Luminar X members who opt for the Luminar X Membership Pro plan will also receive four Luminar tutorials and four photography tutorials per year. 


    Important: Luminar X Membership Pro and Basic plans don’t include the Luminar app or its Extensions. 

  • Will I be able to migrate my catalog from Luminar 4 and LuminarAI to Luminar Neo?
    What differentiates Luminar Neo from all the programs we’ve created before is its engine. The software boasts an all-new core designed from scratch for faster image processing and seamless integration of all innovations we plan to add. As a result, the image processing pipeline will be significantly renovated under the hood. Because of the updated architecture, it will take some time for our engineers to make the migration process possible. We’ve added it to the roadmap, and it will be available in one of the upcoming updates of Luminar Neo.
  • Will batch processing be available in HDR Merge?

    HDR Merge is an extension built into Luminar Neo, so it uses Luminar Neo’s catalog and export window.  Therefore, it cannot batch-process photos on its own. 


    However, you can easily sync adjustments applied to the already created HDR photos:


    1. Apply the necessary edits to one of the images.
    2. Right-click it and select Adjustments>Copy Adjustments.
    3. While holding CTRL (on Windows)/CMD (on macOS) key on your keyboard, multi-select the images which you would like to edit in the same way.
    4. Right-click one of the selected images and choose Adjustments > Sync/Paste Adjustments.
    5. Finish by using the Export command to batch export multiple photos



  • Will I be able to migrate my LuminarAI Templates to Luminar Neo?

    We understand that you’d love to use your previously created Templates in Luminar Neo. Therefore, we’ll take care of the migration process. Later on, our team will provide you with a special utility to convert your custom Templates into a Luminar Neo-compatible format. You'll be able to take your favorite settings with you when switching to the new software. 


    Moreover, starting from the official release, we will gradually convert your favorite Luminar AI Templates so you can install them in Luminar Neo. You’ll be able to download the compatible files from the My Add-ons section of your Skylum account.


  • Will owners of a Luminar Neo lifetime license get more updates?

    In 2022, Luminar Neo is reaching its full potential and becoming a platform. Therefore, we’re not releasing a new version but will keep bringing improvements to the existing product. 


    Luminar Neo will continue seeing regular free performance, compatibility, and feature updates, as we’re committed to delivering the best editing experience to our artists. 


    You can add even more creative superpowers to your software with the pro-level 2022 Extensions Pack.

  • Will you continue to support LuminarAI?

    At Skylum, we love to provide you with a variety of options that suit your workflow best. That is why LuminarAI and Luminar Neo are designed to serve two different purposes.


    LuminarAI is the easiest-to-use image editor fully powered by artificial intelligence for those who prefer a time-saving Template-driven workflow for quick results. The app can swiftly guide you to the best outcomes while still preserving editing flexibility. Moreover, it’s a compact and easy-to-navigate application that already packs the core tools that one needs for great results. 


    In its turn, Luminar Neo is for those who want more editing options and more creative control. The application provides the ability to build detailed and expressive images with an advanced layer-based workflow and flexible tools that can be applied in any order. It also boasts a high-speed core engine that will help accelerate more complex tasks.


    Both applications will be available on the market so that you can choose the software according to your preferred workflow and the desired outcome. 


    LuminarAI is a complete set of tools that will not grow in complexity. You can continue to expand its template-driven workflow with new additions from the Luminar marketplace or with Luminar X. We will ensure, however, that it receives updates to its performance and camera support, so it provides an excellent experience for those who rely on it. We’ll also ship updates for things like the forthcoming Windows 11 from Microsoft.


    We do encourage you to give Luminar Neo a try, though, if you want to experience a new level of creativity and innovation. In it, you will find all the core functionality of LuminarAI plus much more. You’ll also be able to migrate your LuminarAI templates to Luminar Neo. We think you’ll find Luminar Neo easy to use as it packs a convenient design, faster speed, and even more unique and helpful tools so you can achieve spectacular results.

  • How do I qualify for an educational or military discount?

    Click here to email our support team a picture of any document that verifies your affiliation with the military or an educational institution and we’ll send you a special discount offer and purchase instructions.

  • What is Luminar Share?

    Luminar Share is an app that allows Luminar Neo users to transfer photos from desktop to mobile (and in the opposite direction) wirelessly.

    It also makes it easy for users to share edited photos to their social media accounts.


    Features of Luminar Share include:

    • Wireless transfer of photos between the desktop Luminar Neo app and the Luminar Share mobile app
    • Mirroring of photos from Luminar Neo on a mobile device
    • Easy sharing of photos to social media


    The Luminar Share app is available on both Android and iOS and is free for all Luminar Neo users.

  • Is there a money-back guarantee for your software and the 2022 Extensions Pack?

    We provide software with your happiness guaranteed.

    You have a full 30 days after the purchase to try out our products and see if they suit your needs. 

    If you’re not 100% satisfied with them (we understand that anything can happen!), you can request the full amount back by contacting support here and choosing the Refund request category.


    If you’ve made a one-time purchase of the 2022 Extensions pack, you can request a refund only for the entire bundle (not for individual Extensions) no later than December 31, 2022.

  • Is Luminar Neo the next version of LuminarAI?

    We’ve been collecting your invaluable feedback over the past years and created Luminar Neo to shape your artistic vision into reality.


    Luminar Neo is a new image editor that unlocks an imaginative level of creativity and innovation. It is a quintessence of all our applications released to date. The software will retain almost all Luminar AI’s features and offer a great variety of innovations permeating the entire workflow for the best experience with the product inspired by you. 


    To make the editing process smoother, we’ve built a powerful module-based engine that provides an overall better performance and convenience. It allows users to apply lots of different tools to an image without significant performance loss. The software will also enjoy ample opportunities for future optimization. Thanks to the new architecture, the app will be updated regularly. We’ll get more opportunities to incorporate new technologies, give you more editing possibilities, and allow Luminar Neo to advance faster in our creative journey.


    This version will have even more editing power under the hood. Channeling your inspiration into mind-blowing photos has never been easier with all-new cutting-edge AI-powered tools that will add up to the already existing go-to collection of Luminar AI. Intelligent tools such as AccentAI, SkyAI (replaces the sky automatically and adds water reflections), SkinAI, Sky EnhancerAI, StructureAI (adjusts detail and clarity), BodyAI, AtmosphereAI(adds weather effects based on image depth reconstruction), Portrait BokehAI, and Supercontrast, as well as the upcoming virtual light source emulation, automated removal of power lines and dust spots, and many more, are industry-leading and are designed to provide satisfying results effortlessly. You’ll always retain complete control over your photos thanks to the convenient interface.


    This release will expand the room for creativity even more with the introduction of a completely reworked layer system that will allow you to stack however many images you need, blend and mask them together for the most stunning results. The new design also provides endless possibilities to expand layers with texts, stickers, and other vector graphic elements in future releases of Luminar Neo.


    Once your photo is edited, you can streamline export with a new mobile assistant that allows Luminar Creatives to wirelessly transfer photos from desktop to mobile devices with Android and iOS (and vice versa). Luminar Neo packs a convenient design, faster speed, and even more unique and helpful tools so you can achieve spectacular results. It’s time to fulfill your ideas for incredible images. Create more.

  • Will skies/textures/objects purchased for LuminarAI work in Luminar Neo?

    Yes, your collection of skies, textures, and objects will be compatible with Luminar Neo.

  • Will third-party plug-ins be supported? (including Aurora HDR and LuminarAI)

    With the initial release of Luminar Neo, the use of Photoshop-style plugins is not expected to be included. However, we clearly understand the popularity of this request and are actively exploring its implementation.


    Our brand-new Luminar Neo engine and layers workflow mean that support is possible. This will pave the way for smoother integrations with other specialized plugins.


    We’re truly excited about the dramatic opportunities to improve performance and expand capabilities that the new Luminar Neo engine offers. We look forward to revealing more details in 2022.

  • Can I invoke Luminar Neo as a plug-in for Aurora HDR?

    No, Luminar Neo and Aurora HDR will work as two separate applications. However, both applications can access your photos easily.  Plus, any edited images exported from Aurora HDR can be placed in the same folder as the source images added to your Luminar Neo catalog.  These will automatically be scanned and uploaded to your Luminar Neo.

  • Will Luminar Neo overwrite my copy of Luminar once I install it?

    Luminar Neo will be installed separately as a brand new application and will not overwrite Luminar AI or other software.

  • Does Luminar Neo offer non-destructive editing?

    Yes. Your original image files remain intact throughout the process. 


    Unlike in Luminar AI, where you could start with virtually any tool, our new core engine is organized as independent modules where edits will be stacked on top of one another with RAW development being the first one of them. This will help Luminar Neo calculate all the adjustments much faster and provide you with an overall more pleasant hitch-free experience. The app works more quickly than previous versions of Luminar when importing, viewing, and exporting images, and it uses less memory all around. Additionally, such a workflow will favor upcoming innovations: it will be much easier for us to integrate new creative features into the product seamlessly. 


    Once you’ve developed your RAW, you can use multiple files as image layers and apply any tool to any layer, in any order, multiple times, and with unique masks. At any point during the editing process, you’ll be able to return to the previous adjustments, tweak them and fast-forward to the latest edit, always retaining complete control over the image.

  • Will Luminar Neo work on Macs powered by the M1 chip?

    Yes. Luminar Neo will be fully optimized for the M1 chip.

  • Will Portrait Background RemovalAI work for non-human portrait subjects, like a dog, or with non-portrait images?

    The Portrait Background RemovalAI tool is specifically designed and trained to recognize humans in photos. In the future, we may consider enabling it for other subjects.


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